Job Title:Automotive Service Advisor / WriterLocation:  15750 87th St NE Otsego, MN 55330Job Overview:This brand-new state-of-the-art facility is scheduled to open early 2025. Interviews will begin winter 2024! As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.Responsibilities include, but are not limited to:Greet every guest that enters our facility with hospitality and respectPresent the best solution to properly repair our guests' vehicle in a way that is easy for them to understandManage the store’s workflow in an effective and efficient mannerConsistently and effectively sell our services without jeopardizing honesty and integrityMaintain a positive attitude and team atmosphere at all timesCommunicate on the phone in a clear professional mannerBuild long-term relationships between the store, yourself and the guest we serveDirects, coordinates, and participates in performing customer service activitiesShuttle guests as needed in CBA branded vehicleEnsure that all repairs are performed to proper specificationsWork together as a team and assist other employees as neededOther duties as assigned
